The Foundationshall follow explicitly all provisions of the Personal Information Protection Act (PIPA) of British Columbia.

The Foundation values the relationships developed with donors and prospective donors over the years and will do nothing to jeopardize those relationships.


  1. Kootenay Lake Hospital Foundation is committed to ensuring the confidentiality and privacy and protecting the personal information of all donors and prospective donors and any other individuals whose personal information is held by the Foundation.
  2. The Kootenay Lake Hospital Foundation Board of Directors, at its regular June 2004 meeting, appointed a Privacy Officer. The Privacy Officer may be reached by ordinary mail c/o Kootenay Lake Hospital Foundation, 3 View St., Nelson, BC V1L 2V1.  The Privacy Officer will establish a process to respond to any complaints that may arise, and make information available on request about the policies and practices and the complaint process.
  3.  Kootenay Lake Hospital Foundation will obtain expressed written or oral consent to the collection, use and disclosure of personal information, except in circumstances when the PIPA authorizes the Foundation to do so.
  4. Implied consent may be relied on when the purpose would be considered obvious to a reasonable person and the individual voluntarily provides the personal information for that purpose.
  5. Any individual may withdraw consent at any time.
  6. When collecting information, the Foundation will state the purpose of the collection and provide on request the contact information for the Administration Assistant who can answer the individual’s questions about the collection and/or direct the inquiry to the Privacy Officer.
  7. The Foundation will limit the collection of information to that necessary to fulfill its mission.
  8. The Foundation will not use personal information for purposes other than those for which it was collected, except as required by law.
  9. The Foundation will not disclose personal information for purposes other than those for which it was collected, except as required by law.
  10. The Foundation will not share with, rent, or sell personal information to any individual, organization, agency or corporation.
  11. The Foundation will make all reasonable efforts to ensure the personal information it is using is accurate and complete.
  12. Any individual has the right to access the personal information collected by the Foundation and any individual has the right to view the personal information held by the Foundation and make any corrections the individual feels necessary.  When a challenge regarding the accuracy of personal information is not resolved to the individual’s total satisfaction, the Foundation will annotate the personal information under its control with a note that the requested correction was not made.
  13. The Foundation will protect the personal information in its custody by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.  The Foundation will employ electronic and physical security safeguards appropriate to the sensitivity level of personal information including limited access to the office, restricting access to files and databases, and electronic measures such as passwords.
  14. The Foundation will make anonymous, destroy, or erase documents containing personal information as soon as it is reasonable to assume the original purpose is no longer being served.